What materials are your jewellery made from? Are they S925 sterling silver?
Most of our pieces are made of brass plated with 14K or 18K gold.
All earring posts are S925 sterling silver.
If a product photo on our website shows an“S925” tag, it means the entire piece is made from sterling silver.
Does sterling silver tarnish easily?
It’s normal for silver jewellery to oxidise or darken over time. This may vary depending on factors such as environment and skin chemistry.
You can refer to our Jewellery Care section for tips on cleaning and maintenance.
Are your accessories hypoallergenic?
Our earring posts are made from S925 sterling silver, which is low‑allergy, but sensitivity still varies from person to person.
Please note that no metal is 100% allergy‑proof.
How should I care for my jewellery?
Please avoid using silver‑polishing cloths on plated pieces, as this may cause the plating to wear off faster.
For detailed maintenance instructions, please see our Jewellery Care section.
Are your product photos real?
Yes —all photos are original and taken by us.
Please do not use or reproduce them without permission; we reserve the right to take legal action if unauthorised use is found.
Can earrings be changed to clip‑ons?
Yes, a fee of HKD 10 applies for changing to clip‑ons. Please contact us for custom orders.
When will I get my order?
We will work quickly to ship your order as soon as possible.
Orders are typically dispatched within 1–3 business days of purchase.
You will receive a tracking code in your email when your order has been shipped out.
Where are your products manufactured?
Our pieces are handmade in Hong Kong with raw materials sourced from around the world. We carefully select our manufacturing partners to ensure exceptional quality and fair value.
How much does shipping cost?
Please read our Delivery Information for details about shipping and delivery.